Frequently Asked Questions

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Round Bridge provides a range of technology and digital solutions, including SaaS management, custom coding, cybersecurity, search engine optimisation (SEO), digital marketing, and social media management. Our services are designed to help businesses improve operations, increase their online presence, and secure their digital infrastructure.

Our services are available through different membership levels: Basic, Intermediate, Advanced, and Expert. Each level provides an increasing range of services to support your business growth, with all services charged on a flexible, per-hour basis.

Our services are ideal for businesses of all sizes—from startups to established enterprises—seeking to improve their digital footprint, optimise operations, or strengthen their security posture.

Our SEO services include keyword research, on-page optimisation, content strategy, technical SEO, and analytics tracking. We focus on improving your site’s ranking in search engines to drive organic traffic and increase online visibility.

Our digital marketing services encompass email marketing, content creation, paid ads, and analytics. We work closely with you to develop campaigns that attract, engage, and convert your target audience.

Our cybersecurity services include data protection, threat assessments, network security, and incident response planning. We prioritise safeguarding your business's data and systems against cyber threats.

We offer coding services for custom software, web applications, mobile apps, and automation solutions. Whether it’s creating new functionality, enhancing existing systems, or integrating software, our coding experts are here to help.

• Basic: Includes SEO, digital marketing, and social media management.
• Intermediate: Adds cybersecurity to the Basic services.
• Advanced: Adds SaaS solutions to the Intermediate services.
• Expert: Includes all services, plus coding.

Each service is charged on an hourly basis, with rates based on the specific tasks and membership level. This flexible model allows you to pay for only what you need.

Yes, we offer fully customisable service packages. You can select only the services you need, and our team will work with you to develop a solution that aligns with your goals.

Once you sign up, we will provide you with a Client Onboarding Form to capture your specific needs, goals, and timelines. After that, our team will reach out within 1-2 business days to confirm details and set up your services.

Yes, each client is assigned a dedicated account manager to ensure personalised support, address questions, and help with service adjustments as needed.

Our support team is available via email and phone. Reach us at info@roundbridge.co.uk or call us for assistance.

We take confidentiality and data privacy very seriously. All client data is handled in accordance with our detailed Privacy Policy, Terms and Conditions, and Confidentiality Agreement, which are available upon request.

Yes, you can upgrade, downgrade, or cancel your membership based on your business needs. Contact our support team to discuss options.

We are a UK-based company. Our team is available to support businesses across the UK and globally.

Feel free to reach out! Email us at info@roundbridge.co.uk or call. We’re here to help!